Coffee is one of the most important office supplies your company uses. Because it can be easy to neglect the relationship you have with your office coffee company, we have put today’s focus on eight areas your New Jersey office might want to consider closely when it comes to potential shortcomings of your office coffee service.
1. Lackluster Performance
Odds are, when you need a response from your office coffee service, you really need a response. Whether it is because you are looking to adjust an order at short notice, chasing a late delivery or seeking guidance on a potentially faulty piece of equipment, your office coffee service should be ready to assist you. If you find yourself chasing your coffee rep but never getting answers, it might be time to start looking for a new one.
2. Contagious Bad Moods
One of the key things great office coffee does for your workplace is provide a relatively stable emotional space where everyone can coexist first thing on a Monday morning.
This is thanks to the effort you have spent honing the menu, taking care to select appropriate equipment and ensuring your people feel engaged with their space. If your teams are no longer enjoying your break room offerings, it is likely that their overall mood will be less than jolly.
3. Conflict vs. Collaboration
Your coffee service should be providing a unifying experience for your teams, by giving them a reason to come together in new ways to exchange ideas that in no way have to do with work.
Having something in common outside the normal scope of, “Can you help me with those TPS reports?” is vital to the overall ebb and flow of cooperation in the workplace, and if your office coffee service is failing to deliver brews that satisfy, workplace collaboration is one of the first casualties.
4. Running On Empty
From cups and those little stirry things to a variety of sweeteners and other additives, your break room provides a lot of supplies that help people personalize and enjoy their beverages throughout the day. A great office coffee service helps you manage the raft of products, ensuring you never run out of something critical, especially at a busy time of year.
Your coffee service should be flexible, deliver what you need when you need it and adapt to the changing palates of your employees; if it fails to do these things, you might need to seek additional help.
5. Rundown Equipment
It is imperative that you pay attention to the regular care and maintenance of your office coffee machines because they are the backbone of your break room and provide the lifeblood of your office coffee culture. A solid office coffee service agreement includes training for key staff, as well as regular service calls and even breakdown/repair availability.
Think about your office coffee equipment – when was the last time your waterlines were flushed, de-scaled or sanitized? What about that flashy coffee grinder on fourth, has anyone cleaned the burrs in it lately? If you are struggling to think of the last time your equipment was serviced, you should contact your office coffee provider for help to avoid a critical failure.
6. Break Room is a Ghost Town
When you had the idea of establishing an office coffee service and setting up a break room that staff would flock to, you never thought you would have one of those spaces that became stagnant.
The break room in your mind’s eye was all about the bustle of staff coming together to chat, relax, refresh and energize their day. If the sheen has come off that vision, a great office coffee service can help you get the sparkle back.
7. Off-site Orders Increasing
Catering for a crowd can be complicated, and your office coffee service should streamline your efforts by providing a boost to your orders when the guests are in town. If people organizing meetings are including coffee and other common break room products in their catering orders, that is a red flag.
Investigate why, ensure people understand the service your office coffee provider brings right to the door and make your expectations clear to the coffee service.
8. Stagnating
The best office coffee service evolves with your teams, keeping the coffee and the menu fresh. For example, if your staff want to tap into the growing local coffee roasting community in NJ, your coffee service should be able to meet that need. Flexibility and growth really should be buzz words for your break room at all times.
If you are looking for ways to enhance your office coffee service experience, Corporate Essentials has a solid history of providing solutions for companies like yours. Our coffee gurus are always available, and eager to help.
